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Richcroft CEO Search


Please note that the deadline to apply for this position is this Friday,

December 6th


Position Profile    Richcroft, Inc.   Chief Executive Officer (CEO)

Richcroft, Inc. is seeking an outstanding leader with professional experience and a personal commitment to enabling and supporting individuals with intellectual and other disabilities to enjoy full and productive lives. This individual must embrace the mission of Richcroft and continue its reputation of high-quality services and financial stability.


The current Chief Executive Officer at Richcroft, David Coughlin, is retiring after thirty years of service in that position. The Board of Directors is initiating a search for a strong and capable CEO who will carry on the legacy that Mr. Coughlin leaves and position the organization to meet new challenges that may lie ahead.

The Organization

Richcroft, Inc. is a nonprofit, 501(C)(3) organization with headquarters in Hunt Valley, Maryland. The mission of Richcroft is to create opportunities for people with intellectual and other disabilities to make choices that will assist them in living full and productive lives.


Currently Richcroft, Inc. offers a range of services to meet the needs of children and adults with intellectual and other disabilities (and their families) as follows:


Residential Services

The agency currently operates fifty-five (55) homes supporting    160 adults in Harford, Carroll, Baltimore and Howard Counties. The housing mix includes townhomes, condominiums, and single-family homes. Most of the homes are owned by the agency and provide care to two, three, or four individuals. People who live in the homes receive support in areas such as self-care, transportation, financial management, nutrition, relationship building, health care services, and vacation and leisure activities. Each resident’s program is based on their individual needs and desires.


Personal Support Services

These services provide supports and assistance to 83 adults and children who live with their families and 7 adults who live in their own homes. Services offered include skill building, independence development, participation in community events, and relationship building. Each person in the program is assigned a case manager who assists them in accessing a full range of resources in the community.


Individual Support Services

The agency operates an Individual Support Program for four adults who require services similar to those in the Personal Support Services program but do not benefit from federal funding through any of Maryland’s Medicaid Waiver programs.


Respite Program This program provides temporary care to families with a member who has intellectual or other disabilities. Annually, an average of 50 families receive Respite support either in the family home or in an agency licensed home.                                                        


Richcroft has an annual operating budget of $19 million with most funds received through the Medicaid Waiver program administered by the Maryland Department of Health and Mental Hygiene (DHMH). Medicaid-funded services are licensed by the Developmental Disabilities Administration of DHMH through its Office of Health Care Quality.


Richcroft’s services are provided by a competent and caring staff of approximately 475 individuals the majority of whom are staff working directly with individuals and families in the service programs described above.


The Position

The Chief Executive Officer (CEO) reports to the Board of Directors and is responsible for the health and security of the organization. The CEO is responsible for the development of an annual operating budget in conjunction with the Chief Financial Officer (CFO). The CEO is responsible for assuring that the programs and services comply with internal agency policies as well as applicable local, state, and federal regulations. The CEO leads and provides direct supervision to a senior leadership team that includes the CFO, the Director of Human Resources, the Quality Assurance Director, five regional Program Directors, the Office Manager, and four maintenance employees.



·       Reporting to and meeting and communicating regularly with the Board of Directors, providing them with financial and other reports that enable them to fulfill their fiduciary responsibilities

·       Exercise strategic leadership that ensures the high quality, prompt, and efficient delivery of services to the people Richcroft supports, consistent with its mission, values, and policies

·       Provide overall management of the agency, convening and chairing senior leadership meetings and other planning and training forums

·       Give consistent supervision and guidance to administrative staff that facilitates collaborative problem solving that maximizes positive outcomes for the people Richcroft supports

·       Ensure financial stability by managing operations within the approved annual budget

·       Establish and maintain positive and effective relationships with stakeholders, both internal and external, including the Board and staff, the people served and their families, advocates, governmental entities, provider associations, donors and any other interested parties that may advance the mission of Richcroft and benefit people with intellectual and other disabilities

·       Create and oversee a Development Program

·       Ensure that programs and services maintain required licensure by consistently meeting the regulations of Maryland’s Developmental Disabilities Administration and satisfying DHMH’s Office of Health Care Quality

·       Develop and maintain effective working relationships with business associates both private and public, state and federal government officials, executives from other provider organizations and others important to advancing Richcroft’s goals and interests.


Desired Traits and Characteristics


The Chief Executive Officer (CEO) must have outstanding and proven leadership qualities as demonstrated by experience managing organizations with diverse programs and multiple revenue sources. The successful candidate will possess excellent team leadership skills and have experience fostering the development of skills in others that will promote effective decision making by senior and mid-management staff. The CEO shall have an inclusive leadership style that endorses collaboration and open communication. The successful candidate will possess the ability to adapt and respond effectively to change. A strong work ethic, a good sense of humor, compassion, and an honest dedication to the mission of Richcroft and the people it serves are essential.




Bachelor’s degree required; Master’s degree or higher in Health Administration, Business, Education/Special Education, Social Work, Psychology, Mental Health or another related field is preferred.


Minimum of fifteen (15) years’ relevant experience at least seven (7) of which was in a senior management or executive capacity.




Richcroft is offering a competitive salary commensurate with experience and a fringe benefit package that includes use of an agency vehicle; health, dental, and vision insurance; paid vacation, holiday, and sick leave; life insurance; long-term disability insurance and a company matched 401(k) plan.





Interested candidates should e-mail their resume, along with a cover letter that describes their interest in the position, how their qualifications align with the position requirements and their salary and compensation expectations. Candidates should direct these materials to the Search Consultant’s business e-mail address: steve@lakespringassociates.com. (Do not direct these to the Richcroft office.) All candidates are assured that their interest in the position will be held in strictest confidence until such time as a mutual interest is established and necessary consent is received. Resume review will begin immediately. 


Richcroft is an Equal Opportunity Employer and does not discriminate in hiring on the basis of race, color, national origin, religion, age, disability, sex, sexual orientation, protected veteran status, or any other characteristic protected by local, state or federal law.